Shipping policy
Shipping Policy
At AG Silver Jewellery, we are committed to delivering your order securely and promptly, wherever you are. Below you will find details of our shipping options, costs, and delivery timeframes for the regions we serve.
Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been dispatched, along with tracking information.
Please note, delivery times listed below do not include order processing time. Please add 1 - 3 working days to each listed delivery time.
Delivery Time
Below you fill find delivery time for shipping options in your country.
United Kingdom
We offer Royal Mail Tracked services for all UK orders.
| Shipping Method | Order Weight | Cost | Delivery Time |
|---|---|---|---|
| Royal Mail Tracked 24 | 0g–1999g | £4.29 | 1–2 working days |
| Royal Mail Tracked 24 | 2000g–9999g | £6.05 | 1–2 working days |
| Royal Mail Tracked 48 | 0g–1999g | £3.45 | 2–3 working days |
| Royal Mail Tracked 48 | 2000g–9999g | £5.15 | 2–3 working days |
| Royal Mail Tracked 48 | Orders £100+ | Free | 2–3 working days |
Europe Zone 1
We ship with Royal Mail International to Germany, France, Denmark, and Ireland via Royal Mail International.
| Order Weight | Cost | Delivery Time |
|---|---|---|
| 0g–100g | £10.65 | 3–5 working days |
| 101g–250g | £10.65 | 3–5 working days |
| 251g–500g | £11.90 | 3–5 working days |
| 501g–750g | £13.00 | 3–5 working days |
| 751g–1000g | £14.00 | 3–5 working days |
| 1001g–1250g | £14.60 | 3–5 working days |
| 1251g–1500g | £14.70 | 3–5 working days |
| 1751g–2000g | £14.85 |
3–5 working days |
Europe Zone 2
We ship to Austria, Belgium, Czechia, Finland, Italy, Netherlands, Poland, Portugal, Spain and Sweden.
| Order Weight | Cost | Delivery Time |
|---|---|---|
| 0g–100g | £10.65 | 3–5 working days |
| 101g–250g | £10.65 | 3–5 working days |
| 251g–500g | £11.90 | 3–5 working days |
| 501g–750g | £13.00 | 3–5 working days |
| 751g–1000g | £14.00 | 3–5 working days |
| 1001g–1250g | £14.60 | 3–5 working days |
| 1251g–1500g | £14.70 | 3–5 working days |
| 1751g–2000g | £14.85 | 3–5 working days |
United States of America
We ship to United States with Royal Mail International (6-7 days).
| Order Weight | Shipping Cost (GBP) |
|---|---|
| 0 g – 100 g | £15.95 |
| 101 g – 250 g | £17.60 |
| 251 g – 500 g | £22.25 |
| 501 g – 750 g | £22.45 |
| 751 g – 1000 g | £25.40 |
| 1001 g – 1250 g | £28.20 |
| 1251 g – 1500 g | £30.50 |
| 1501 g – 1750 g | £31.00 |
| 1751 g – 2000 g | £31.00 |
| Purchase over £200+ | FREE |
We use Royal Mail International Tracked service, which provides full tracking from dispatch to delivery.
Estimated delivery time is 6-7 business days from dispatch. Occasional delays may occur and every effort will be made to inform customers accordingly.
Most U.S. orders under $800 USD are duty-free. However, U.S. Customs reserves the right to inspect and assess packages. We label all parcels accurately to reduce this risk. Note: Local customs or handling fees may apply depending on your location and carrier.
International Shipping (Outside of Europe):
United Arab Emirates, Australia, Canada, Switzerland, Hong Kong SAR, Israel, Japan, Malaysia, Norway, New Zealand, Singapore, United States.
| Order Weight | Cost | Delivery Time |
|---|---|---|
| 0g–100g | £16.15 | 5–7 working days |
| 101g–250g | £16.55 | 5–7 working days |
| 251g–500g | £17.50 | 5–7 working days |
| 501g–750g | £20.00 | 5–7 working days |
| 751g–1000g | £22.80 | 5–7 working days |
| 1001g–1250g | £24.90 | 5–7 working days |
| 1251g–1500g | £26.75 | 5–7 working days |
| 1501g–2000g | £27.90 |
5–7 working days |
Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- You will receive a confirmation email once your order has been dispatched, along with tracking information.
Customs, Duties & Taxes
For orders shipped outside the UK, import duties and taxes may apply, and are the responsibility of the customer. Please check with your local customs office for details before placing an order.